Terms

Clear terms, plainly written

These terms explain what you can expect from us and what we ask of you. We aim for transparency over legalese — and if any part of this raises a question, a person will answer. Open a request in the support portal.

Our commitment

We build consequential systems, so we hold ourselves to clear agreements. Nothing here is meant to surprise you: we describe what the site and our services do, the limits that apply, and how to reach us when something needs attention.

We are here to assist. For questions about these terms, an SMS alert, or any service issue, reach us at the support portal and a person will respond.

Effective date: July 1, 2026

Agreement to these terms

Bear Canyon Systems ("BCS," "we," "us") operates bearcanyonhq.com and related services, including automated content pipelines that publish briefings to bearcanyonhq.com. By accessing the site, contacting us through it, or opting in to our SMS alerts, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the site and services.

Use of the site

You may use bearcanyonhq.com for lawful purposes only. You agree not to interfere with the operation or security of the site, attempt unauthorized access to any system or account, scrape or reproduce content at scale without permission, or use the site to transmit unlawful, harmful, or misleading material.

We may modify, suspend, or discontinue any part of the site or its content at any time.

SMS alerts — terms

By opting in to SMS alerts from Bear Canyon Systems, you agree to receive automated operational notifications regarding BCS system status. These messages are sent only when a monitored pipeline encounters an error requiring attention. You may opt out at any time by replying STOP. Message and data rates may apply.

BCS sends these automated alerts to internal staff who have explicitly opted in by configuring the system to send notifications to their mobile number.

  • Message frequency: fewer than 5 messages per month, only on system failure events.
  • Message and data rates may apply.
  • Mobile numbers collected for SMS alerts are never sold, rented, or shared with third parties.
  • Mobile numbers are used solely to deliver operational alerts and are not used for marketing purposes.
  • Carriers are not liable for delayed or undelivered messages.

Opt-out. Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further alerts will be sent.

Help. Reply HELP for assistance, or contact the support portal.

Privacy

Our handling of personal information — including information collected in connection with the SMS alert program — is described in our Privacy Policy, which shares the same effective date as these terms. We do not sell personal information.

Content and intellectual property

All content on bearcanyonhq.com — including text, briefings, graphics, logos, and system descriptions — is owned by BCS or its licensors and protected by applicable intellectual property law. You may share and quote published content with attribution and a link. You may not republish substantial portions, resell, or use our marks without written permission.

Descriptions of BCS methods, platforms, and architecture are provided for informational purposes and do not grant any license or transfer of rights.

Submissions and inquiries

When you send us an inquiry, please do not include confidential or sensitive information before we have a written agreement in place. Unsolicited ideas or materials are not treated as confidential. Contact information you provide is used only to respond to your inquiry, as described in the Privacy Policy.

Third-party services and links

The site relies on third-party providers for hosting, communications, and content delivery, and may link to external sites such as our publications, podcast, or partner platforms. We do not control third-party content or practices and are not responsible for them. Each provider is governed by its own terms and privacy policy.

Professional services

Content on this site is informational and does not constitute professional, legal, financial, or engineering advice, and it is not an offer to enter into an engagement. Client and partner work is governed exclusively by a separate written agreement between BCS and the client. Where these terms conflict with such an agreement, that agreement controls.

Disclaimers and limitation of liability

The site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or that automated alerts will be delivered on time.

To the maximum extent permitted by law, BCS is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the site or SMS alerts. Nothing here limits liability that cannot be limited by law.

Indemnification

You agree to indemnify and hold harmless BCS and its personnel from claims, losses, and expenses arising from your misuse of the site or violation of these terms or applicable law.

Governing law

These terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Arizona, unless a separate written agreement provides otherwise.

Changes to these terms

We may update these terms periodically. The effective date at the top of this page reflects the most recent revision. Continued use of bearcanyonhq.com after a change constitutes acceptance of the updated terms.

Questions? We're here to help.

Reach out to the support portal and a person will respond.

Bear Canyon Systems

bearcanyonhq.com

the support portal