Privacy Policy

Effective date: July 1, 2026

 

Bear Canyon Systems ("BCS," "we," "us") operates bearcanyonhq.com. This policy explains what information we collect, how we use it, and your choices.

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Information We Collect

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Automatically collected: When you visit bearcanyonhq.com, our hosting platform (Wix) may collect standard web log data including IP address, browser type, pages visited, and time of visit. This data is used for site performance and security purposes only.

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Cookies: Our site uses cookies and similar tracking technologies to support basic site functionality and analytics. We do not use third-party advertising cookies. You may disable cookies in your browser settings; some site features may not function as intended if you do.

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Contact and email: If you contact us directly, we retain your name, email address, and the content of your message solely to respond to your inquiry.

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SMS alerts: See the SMS section below.

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SMS Alert Program

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BCS sends automated operational alert messages to internal staff who have explicitly opted in by configuring the system to send notifications to their mobile number.

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• Message frequency: fewer than 5 messages per month, only on system failure events

• Message and data rates may apply

• Mobile numbers are never sold, rented, or shared with third parties

• Mobile numbers are used solely to deliver operational alerts and are not used for marketing

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To opt out, reply STOP to any message. Reply HELP for assistance.

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How We Use Information

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We use collected information to operate and improve bearcanyonhq.com, respond to inquiries, and send operational alerts to authorized internal staff. We do not sell personal information. We do not use personal information for advertising.

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Third-Party Services

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Our site and pipelines integrate with the following third-party services, each governed by their own privacy policies:

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• bearcanyonhq.com uses third-party service providers for website hosting, communications, and content delivery. These providers may process limited data (such as IP addresses or message content) as necessary to deliver their services. We do not authorize third parties to use your information for their own purposes. Each provider is governed by their own privacy policy.

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Data Retention

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Web log data is retained per our hosting provider's standard policies. Contact information is retained only as long as necessary to fulfill your inquiry. SMS opt-out records are retained indefinitely to honor your preference.

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Your Choices

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You may request access to, correction of, or deletion of personal information we hold about you by contacting us at tim.chandler@bearcanyonhq.com. We will respond within 30 days.

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Changes to This Policy

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We may update this policy periodically. The effective date at the top of this page reflects the most recent revision. Continued use of bearcanyonhq.com after a change constitutes acceptance of the updated policy.

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Contact:
Bear Canyon Systems
bearcanyonhq.com

editorial@bearcanyonhq.com